This is the mail system

This is how we tell hundreds of millions of computer users that something has gone wrong:

This isn’t just bad. This is beyond unacceptable. I’ve talked about email security before, but the list of comically broken anachronisms in email as a system — a system we rely on and use every day — just goes on and on. This isn’t just an ‘oh, that’s kind of bad’ type of thing: email has to be fixed.

Heck, Apple can do their part. That email I got back was apparently because my attachments were too large. I can barely read that email — let alone my grandmother. Machines can read it just fine, though. Here’s an idea: machines shouldn’t slap us in the face. They should help us along if they fail to do our bidding.


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